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SHIPPING POLICIES
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Business
Days: Monday - Friday, excluding federal holidays
within the United States. Processing Time Orders
received between Monday and Friday are usually processed the same day or by
the end of next business day. Our shipping department is not available on
Saturday, Sunday and on US National Holidays. Orders received on Saturday or
Sunday are usually processed by Monday or end of Tuesday. DURING HOLIDAY AND PROMOTION PERIODS, PROCESSING TIME MAY
INCREASE A BIT TO AS MUCH AS 4 BUSINESS DAYS. Free Shipping
- Free shipping
offer is applicable to orders over $40.00 after coupons and discounts
have been applied. For order less than $40.00, there is a delivery
charge of $5.95 for USPS Ground.
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Free shipping promotion is only for order within contiguous United States.
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Free shipping promotion does not apply to international orders.
General Delivery Time
Fedex
delivers Monday - Friday
USPS
delivers Monday - Saturday
Orders shipped to the West Coast can be expected much
sooner than the estimated maximum delivery time. The majority of orders
shipped to the West Coast can be expected within 2 - 4 business days.
P.O. BOX
Fedex does not deliver to P.O.BOXES Please select
USPS delivery method for P.O.BOXES
Sales Tax
All orders shipped with the addresses in the states of
California will be assessed with an 9.75% sales tax. |
U.S Domestic Shipping |
| Options |
USPS |
Ground
Mail |
Ground
Mail
(Signature
Confirmation) |
Priority
Mail (Inside
US and APO/FPO) |
Priority
Mail
(signature
confirmation) |
| 0-39.99 |
$
5.95 |
$7.95 |
$
7.99* |
$10.45 |
| $40.00
- $99.99 |
FREE |
$2.95 |
$
7.99* |
$10.45 |
| $100
and more |
FREE |
$2.95 |
$12.99 |
$15.45 |
|
U.S
Territories Shipping (Guam, Puerto Rico and U.S Virgin Islands) |
| Options |
Shipping
and Handling
Cost |
Processing
time for
Nonpareil Boutique |
Transit
time |
| USPS
Ground Mail |
$
9.99 |
1
- 2 business days |
6
- 15 business days |
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APO/FPO
Shipping APO/FPO
orders are shipped using using USPS Priority Mail |
You will receive an email with a delivery confirmation number
once your order is shipped out. You can check the status of your shipment online
at www.USPS.com .
Please note that a
delivery confirmation number is not a tracking number. USPS.com will only update
the information once the item is delivered.
International Shipping
At this time, the countries we ship to are:
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| • Austria |
• Ecuador |
• Lithuania |
• Romania |
| • Australia |
• El Savador |
• Malaysia |
• Russian
Federation |
| • Argentina |
• Estonia |
• Malta |
• Serbia |
| • Bahamas |
• Finland |
• Macau |
• Singapore |
| • Barbados |
• France |
• Macedonia |
• Slovakia |
| • Belgium |
• France Guiana |
• Mexico |
• Slovenia |
| • Belarus |
• Germany |
• Martinique |
• South Africa |
| • Belize |
• Greece |
• Monaco |
• South Korea |
| • Brazil |
• Greenland |
• Moldava, Republic of |
• Spain |
| • Bolivia |
• Guatemala |
• Montenegro |
• Suriname |
| • Bosnia |
• Hungary |
• Netherlands |
• Sweden |
• Brunei Darussalam |
• Hong Kong |
• New Zealand |
• Switzerland |
| • Bulgaria |
• Japan |
• Netherlands |
• Syrian Arab Republic |
| • Canada |
• Ireland |
• Norway |
• Thailand |
• Costa Rica |
• Israel |
• Nicaragua |
• Taiwan |
| • Chile |
• India |
• Oman |
• Trinidad and Tobago |
| • China |
• Indonesia |
• Panama |
• Turkey |
| • Costa Rica |
• Japan |
• Paraguay |
• Ukraine |
| • Croatia |
• Kuwait |
• Peru |
• United Kingdom |
| • Cyprus |
• Latvia |
• Philippines |
• United Arab Emirates |
| • Czech Republic |
• Lebanon |
• Poland |
• Uruguay |
| • Denmark |
• Luxembourg |
• Portugal |
• Venezuela |
| • Dominican Republic |
• Liechtenstein |
• Qatar |
• Yemen |
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Please note as of
23 November 2009, our international shipping rated have changed. Shipping rate is calculated
based on weight, size of the products, type of packaging and destination
country. Unfortunately at this
time shipping to Italy and Turkey is only available in track-able method (USPS Priority or Express International). This method will ensure the
delivery of your parcel. |
- Free shipping offer is only for order within contiguous United States.
- If there is an out of stock item, we will notify you via
email.
- For security purposes and as a protection to our customers, we will not ship orders unless all billing information is correct.
Verification and order processing normally takes one to two business days.
- All international orders must have the same billing and
shipping address. This policy is in place to ensure correct delivery and to
protect our customers from fraud.
- There will be additional shipping fee requested if the
order is over certain weight or dimension.
- Though most of the time it takes 15 business days for
international delivery; it may take as long as 2 months if the parcels get
impeded by custom office.
- Shipping charges do not include duties or taxes. By law we are required to disclose the full value of the package contents. Please check with customs office for detail information.
Please do not request to mark your parcel as GIFT.
- Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier.
- Free shipping promotion does not apply to international orders.
- Most of the time it takes 20 business days for delivery
to Brazil, however it can take up to 60 days. Please allow 40 business
days for delivery to Brazil before contacting us.
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*If
you have not received your order within these time frames, please check with
your local customs office before contacting us. |
Many
international orders are held at customs and will need to be picked up. There is
no tracking number available for USPS First Class International, we can only
provide custom form number for your reference. |
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Incorrect Shipping Address: |
- We are not responsible for parcel shipped to the wrong address due to
customers' error
- If the parcel is returned to us, we will contact the buyer to request the
correct address and estimate of additional shipping cost to resend the
parcel.
- If the buyer refuses to have the item resent, we will refund the purchase
price minus shipping and handling plus 10% restocking fee.
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- Customer Services
818.817.0830
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